Welcome to Valley City Stay Hub. Your privacy is important to us. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website or contact us.
By using this website, you agree to the practices described in this Privacy Policy.
1. Who We Are
Valley City Stay Hub is an independent travel information and visitor enquiry support service operated by BHAVESH F MAKVANA.
We provide general travel information, destination guidance, accommodation-related information, and visitor enquiry support. We are not a hotel, accommodation provider, travel agency, or booking platform.
2. Information We Collect
Depending on how you interact with our website, we may collect the following information.
Personal Information
When you contact us, you may voluntarily provide:
- Full Name
- Phone Number
- Email Address
- Destination or travel enquiry details
- Any information you choose to share through our contact forms, email, or telephone
Technical Information
When you visit our website, certain technical information may be collected automatically, including:
- IP Address
- Browser Type
- Device Information
- Operating System
- Date and Time of Visit
- Pages Visited
- Referring Website
- Website Usage Information
3. How We Use Your Information
We may use your information to:
- Respond to your enquiries.
- Provide travel-related information and visitor support.
- Improve our website and services.
- Maintain website security.
- Detect fraudulent or malicious activity.
- Communicate regarding your enquiry.
- Comply with applicable legal requirements.
We use your information only for legitimate business purposes related to our visitor enquiry support services.
4. What We Do Not Do
Valley City Stay Hub does not:
- Sell your personal information.
- Rent your personal information.
- Trade your personal information.
- Process hotel bookings.
- Collect hotel booking payments.
- Store payment card information.
- Ask for banking passwords or confidential financial credentials.
5. Cookies
Our website may use cookies and similar technologies to:
- Improve website functionality.
- Remember user preferences.
- Analyse website traffic.
- Enhance user experience.
You may disable cookies through your browser settings; however, some website features may not function properly.
6. Third-Party Services
Our website may use trusted third-party services such as:
- Website Hosting Provider
- Analytics Services
- Spam Protection Services
- Contact Form Services
- Email Service Providers
These providers process information only as necessary to deliver their respective services.
7. Third-Party Websites
Our website may contain links to third-party websites.
Valley City Stay Hub does not control or operate third-party websites and is not responsible for their content, privacy practices, or security.
Users should review the privacy policies of any external websites they visit.
8. Data Security
We take reasonable administrative, technical, and organisational measures to protect your information against:
- Unauthorised access
- Loss
- Misuse
- Disclosure
- Alteration
- Destruction
While we strive to protect your information, no method of internet transmission or electronic storage can be guaranteed to be completely secure.
9. Data Retention
We retain personal information only for as long as reasonably necessary to:
- Respond to enquiries.
- Provide customer support.
- Meet legal obligations.
- Resolve disputes.
- Improve our services.
When information is no longer required, it will be securely deleted or anonymised where appropriate.
10. Your Rights
Subject to applicable law, you may have the right to:
- Request access to your personal information.
- Request correction of inaccurate information.
- Request deletion of your personal information.
- Withdraw consent where applicable.
- Request information regarding how your data is processed.
To exercise these rights, please contact us using the details provided below.
11. Children’s Privacy
Valley City Stay Hub does not knowingly collect personal information from children under the age of 18.
If we become aware that such information has been submitted, we will take reasonable steps to delete it.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
Any changes will be posted on this page with an updated revision date.
Your continued use of this website after changes are published constitutes acceptance of the updated Privacy Policy.
13. Contact Information
If you have any questions regarding this Privacy Policy or how your information is handled, please contact us.
Business Name: Valley City Stay Hub
Operator: BHAVESH F MAKVANA
Email: support@valleycitystayhub.com
Phone: +91-XXXXXXXXXX
Independent Service Disclosure
Valley City Stay Hub is an independent travel information and visitor enquiry support service operated by BHAVESH F MAKVANA.
We are not affiliated with, authorised by, endorsed by, sponsored by, or officially connected with any hotel, resort, villa, homestay, accommodation provider, hospitality brand, or travel company.
We do not process hotel bookings, collect booking payments, confirm reservations, or provide accommodation services.
Any booking, payment, cancellation, refund, or contractual relationship is solely between the traveller and the respective accommodation provider.